top of page


FREE DELIVERY(Contactless) on Orders B$50+ for Brunei-Muara only.


1. Door to Door Delivery Rates & Cost:

    1.1    Brunei-Muara District, B$4 Flat Charges for orders below B$50 or less.

    1.2    Temburong, Tutong & Belait District B$8 Flat Charges (no minimum order).

2. Curbside Pick Up is available in the time of Covid-19. Contactless & Free.



3. Cutoff Time: All orders received by 3pm are to be delivered on the same business day via our shipping options. Orders place on Sunday to be dispatched on Monday.


Goods sold out are not refundable or exchangeable.


ELZ will not entertain any cancellation, refund, exchange of products due to customer’s change of mind once order shipped/made.


In the unlikely event that a product received damage upon collection or arrival, please contact our customer service team for return instructions and return center address.


Note: Items must be unused, undamaged and in original packaging with all the original labels ,ensure that all articles in the package are intact !


Buyer is responsible for return shipping cost and any related expenses.

bottom of page